Managing Outlook Add-ins

Problem

I'm no longer able to save Outlook email messages as PDF files.

Solution


This type of problem is usually caused by certain “Add-ins” to Outlook not being launched properly when Outlook was opened. Outlook will sometimes automatically disable Add-ins that are causing it to fail to launch, or to launch too slowly. To resolve this, you just need to re-enable the appropriate Add-in. (In this case, it will be Adobe)

 

1. If Outlook is currently running, close Outlook. Once it has closed completely, re-open the program.

2. When Outlook restarts, it may load the missing Add-ins automatically. If it does not, there will be a notification near the top of the main window telling you that certain Add-ins were disabled, and there will be a button there allowing you to re-enable those Add-ins.

3. Choose the appropriate Add-in to re-enable to restore desired functionality.

4. After re-enabling some Add-ins, Outlook may need to be restarted in order to load those Add-ins.

 

Alternate Method:

 

1. With Outlook open, click on the “File” menu at the top left corner of the screen.

2. From the menu, click on “Options”, and an Options window will open.

3. On the left side of the Options window there is a menu, click on “Add-ins”.

4. At the bottom of the Add-ins window there is an option to manage both COM Add-ins and Disabled Items. Use this to re-enable the necessary add-ins.

5. After changing these options, Outlook may need to be restart to affect those changes.